Introduction

The way you phrase a question determines the type of response you will receive. Some questions do not give the individual a choice of response; often limiting the answer to yes or no. These are known as closed questions. Other questions allow for a more expansive response and encourage the individual to talk. These are known as open questions.

This activity is designed to help you identify both open and closed questions whilst considering the type of response the question is likely to give. There are ten examples of closed questions, accessed by the numbered tabs. The aim is to consider an alternative way to phrase each question to give you more insight into how the person you are talking to really feels and what they are really thinking.

Next